The news that the Coalition is scrapping NHS Direct is shocking, and bad news for anyone who gets sick. Last year, when ill, I called NHS Direct, and was able to speak to first a nurse, and then eventually, as I needed to, a doctor. The service was courteous and informed. Now we will be directed to people with 60 hours of medical training instead. In the week that the Camerons enjoyed excellent NHS service in Cornwall, such a blow seems low and mean. And many lives will be lost, as misdiagnosed persons are left untreated or misguided - misdirected from the care they deserve.